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IPMI Claims Management Services

Expert IPMI Support Across Greece, Cyprus & other European countries

HealthWatch delivers fully integrated IPMI services to international insurers and brokers with insured members in Greece, Cyprus, and other European countries.

What distinguishes us is our extensive, established local medical network, encompassing both private and public hospitals, accredited clinics, and trusted healthcare providers.

This infrastructure allows us to offer:

  • Immediate and reliable access to care
  • Verified provider relationships through direct or authorized local agreements
  • Controlled pricing and consistent cost containment
  • Seamless interaction with complex local healthcare systems

Backed by over 25 years of experience in medical assistance and coordination, and a deep understanding of the regional healthcare environment, we manage the full IPMI claims lifecycle — from intake to settlement — with precision, transparency, and a human-centered approach.

We are not newcomers to IPMI. We have long supported this sector. We are now placing strategic focus on what we already do with consistency and excellence.

We manage the entire lifecycle of an IPMI claim, ensuring clarity, speed, and control at every stage.

1

Claim Intake & Triage

• Available 24/7/365
• Dedicated claims app or manual submission
• Local eligibility check

2

Medical Assessment & Case Management

• Review by in-house medical team
• Coordination with hospitals and providers
• Real-time updates and member support

3

Cost Containment & Fraud Detection

• Access to extended local network
• Direct agreements or verified agents
• Transparent pricing controls

4

Claims Handling & Settlement

• From initial documentation to payment
• Monthly borderaux
• Finance team coordination

5

Audit Readiness & Reporting

• High-performing in insurer audits
• Clean, trackable claims trails
• KPI reporting upon request

Structured Processes, Human-Centered Approach

Each step is delivered by people who know the system and the local context.

One of the most valuable benefits for insurers working with HealthWatch is the significant cost savings we consistently deliver.

Our deep knowledge of local markets, direct agreements with providers, and proven negotiation strategies allow us to contain costs without compromising care quality.

We understand that cost containment is a top priority and we’ve made it a core strength of our IPMI and assistance services.

When working with HealthWatch, insurers can expect measurable savings, transparent pricing, and total control over claims-related expenses.

One of the most valuable benefits for insurers working with HealthWatch is the significant cost savings we consistently deliver.

Our deep knowledge of local markets, direct agreements with providers, and proven negotiation strategies allow us to contain costs without compromising care quality.

We understand that cost containment is a top priority and we’ve made it a core strength of our IPMI and assistance services.

When working with HealthWatch, insurers can expect measurable savings, transparent pricing, and total control over claims-related expenses.

What Makes Our IPMI Services Different?

We offer broad access to providers in Greece, Cyprus and other European countries, with fast response times and trusted relationships.
Our teams combine clinical experience with claims administration proficiency.
From clear borderaux to support during audit processes, our clients know exactly what to expect.
We don’t just assist — we take ownership of every part of the process, from start to finish.
We adapt to your policy structure, exclusions, and underwriting requirements — not the other way around.
We have been supporting IPMI operations for years, as part of our broader assistance services. Today, we’re placing strategic focus on what we have already been delivering — consistently, and with proven results.
Why Choose Us

Our Testimonials

Looking for a trusted IPMI partner in Greece and Cyprus?
Let’s discuss how we can support your members and simplify your operations.

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